All Systems Operational
Uptime over the past 90 days. View historical uptime.
Norce [Jetshop] Commerce Operational
Norce [Jetshop] Flex Operational
Norce [Jetshop] Storefront Operational
Norce [Jetshop] Ticket Operational
Norce [Jetshop] Connect Hub ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023
Issue with image uploading services
Resolved - This incident has been resolved.
Feb 1, 11:08 CET
Identified - Dear customer.
We are currently experiencing issues with image uploading services in admin, both content editor and regular image uploader. We are working to get this up and running as soon as possible.
Feb 1, 09:31 CET
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Issues with integration certificate
Resolved - Dear customer,
Between 11.04 and 13.32 CET a certificate had expired on one of our load balancing clusters. This resulted in failure to connect to integration services. After rotating the certificates for the cluster the issue was solved.

We are sorry for the trouble this may have caused you.
Jan 26, 11:00 CET
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Issue with Azure DNS
Resolved - We experienced an issue with Azure DNS between 01:00am and 01:25am on 2023-01-19. As a result, some integrations that utilizes the integration.jetshop.se API may have experienced intermittent connectivity issues. A subset of Responsive Base and Elastic shops, as well as the admin UI for most shops, may also have experienced intermittent outages during this period.

Depending on local and customer specific ISP DNS setting, some individual users may have experienced connectivity issues during late night and early morning when accessing the Admin UI.

All services and connectivity in Azure are restored since ca 01:25am and we're not expecting any directly related follow-up issues from a network or hosting perspective.
Jan 19, 01:00 CET
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