All Systems Operational

Norce [Jetshop] Commerce Operational
Norce [Jetshop] Flex Operational
Norce [Jetshop] Storefront Operational
Norce [Jetshop] Ticket Operational
Norce [Jetshop] Connect Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - This incident has been resolved. StoreAPI has been stable since the last fix, and all stores are operating normally.

We’ll publish a post-mortem early next week with the root cause and the steps we’re taking to prevent this from happening again. We apologize for the disruption and thank you for your patience.

Nov 13, 13:33 CET
Update - StoreAPI has been restored, and all stores should now be operating normally. Since the issue came back earlier, we’ll keep monitoring the service closely over the coming hours to make sure it stays stable.

We’ll post a final update once the incident is resolved. Thank you for your patience.

Nov 13, 11:28 CET
Monitoring - We’ve deployed a fix, and StoreAPI is now much more stable. The issue isn’t fully resolved yet, so some stores may still see occasional errors or slow responses. Our team is still working on a permanent solution and is watching the service closely.

We’ll post another update as soon as we have more to share. Thank you for your patience.

Nov 13, 11:04 CET
Identified - The StoreAPI disruption has returned, and stores are affected again. Requests may fail or respond slowly. Our team is investigating and working to restore normal operation as quickly as possible.

We will post another update when we have more information.

Nov 13, 10:19 CET
Monitoring - StoreAPI performance has improved significantly. Some stores may still see occasional errors or slower responses while we keep working toward a full resolution. We are monitoring the service closely.

We will post another update when we have more information. We apologize for any inconvenience.

Nov 13, 10:15 CET
Investigating - We are currently experiencing disruptions in StoreAPI, which are affecting stores using the service. Some requests may fail or respond slowly. Our team is investigating the issue and working to restore normal operation as quickly as possible.

We will post an update as soon as we have more information. We apologize for any inconvenience.

Nov 13, 10:01 CET

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.