Resolved -
Dear Customer,
we have had no disturbance since about 13:00 CEST today. Monitoring has showed a stable performance. We are considering the service to be restored and the platform to be up and running as expected. Thank you for you patience, we are sorry for the inconvenience this caused you.
Jun 23, 20:34 CEST
Update -
Dear Customer,
we have mitigated the cause of the incidents and is now in monitoring state. We will keep monitoring closely and post here if any changes occur.
Next update will be a resolved-message unless incident reoccur.
Jun 23, 14:02 CEST
Monitoring -
Dear Customer,
we have taken measures that hopefully have mitigated the cause of the disturbances. We're in an early stage and we will keep posting updates here. We are sorry for the inconvenience this has caused you.
Next update can be expected at 14:00 CEST.
Jun 23, 13:00 CEST
Update -
Dear customer,
We are continuing to work on the issue with the highest priority.
Unless resolved next update can be expected at 13.00 CEST.
Jun 23, 12:05 CEST
Update -
Dear Customer,
We continue to work on mitigating the issue with the highest priority.
Next update can be expected at 12.00 CEST unless resolved.
Jun 23, 11:04 CEST
Update -
Dear Customer,
The restoration of the reccuring incidents progresses. We believe we have identified the cause and are working on mitigating.
Next update can be expected at 11.00 CEST unless resolved.
Jun 23, 10:32 CEST
Update -
Dear customer, we are investigating the cause of intermittent outages. We have a few actions in parallell. We are working on this with the highest possible priority.
Next update can be expected at 10.00 CEST unless resolved.
Jun 23, 09:17 CEST
Investigating -
Dear customer, we've just had another dip in the performance causing partial outage. We are continuing to investigeta with the highest priority.
Next update can be expected at 9.00 CEST unless resolved.
Jun 23, 08:12 CEST
Update -
We are continuing to monitor for any further issues.
Unless resolved, next update can be expected tomorrow morning at 8:00 CEST.
Jun 22, 23:16 CEST
Update -
We are continuing to monitor for any further issues.
Jun 22, 22:20 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 22, 21:33 CEST
Identified -
We're experiencing temporary performance degradation with intermittent timeouts in StoreAPI.
Jun 22, 21:18 CEST
