All Systems Operational
Norce [Jetshop] Commerce Operational
Norce [Jetshop] Flex Operational
Norce [Jetshop] Storefront Operational
Norce [Jetshop] Ticket Operational
Norce [Jetshop] Connect Hub ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Resolved - This incident has been resolved.
Jun 27, 20:09 CEST
Update - We are continuing to monitor for any further issues.
Jun 27, 20:09 CEST
Monitoring - Dear Customer,
between 15:34 CEST and approximately 15:50 CEST today, during troubleshooting of last weeks disturbance, another intermittent disturbance occured causing some shops to become unavailable. The incident was immediately tended to and resolved, service was restored. We are continuing to monitor just in case.
We're sorry for the inconvenience this may have caused you.

Jun 27, 16:38 CEST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - Dear Customer,
we have had no disturbance since about 13:00 CEST today. Monitoring has showed a stable performance. We are considering the service to be restored and the platform to be up and running as expected. Thank you for you patience, we are sorry for the inconvenience this caused you.

Jun 23, 20:34 CEST
Update - Dear Customer,
we have mitigated the cause of the incidents and is now in monitoring state. We will keep monitoring closely and post here if any changes occur.

Next update will be a resolved-message unless incident reoccur.

Jun 23, 14:02 CEST
Monitoring - Dear Customer,
we have taken measures that hopefully have mitigated the cause of the disturbances. We're in an early stage and we will keep posting updates here. We are sorry for the inconvenience this has caused you.

Next update can be expected at 14:00 CEST.

Jun 23, 13:00 CEST
Update - Dear customer,
We are continuing to work on the issue with the highest priority.

Unless resolved next update can be expected at 13.00 CEST.

Jun 23, 12:05 CEST
Update - Dear Customer,
We continue to work on mitigating the issue with the highest priority.

Next update can be expected at 12.00 CEST unless resolved.

Jun 23, 11:04 CEST
Update - Dear Customer,
The restoration of the reccuring incidents progresses. We believe we have identified the cause and are working on mitigating.

Next update can be expected at 11.00 CEST unless resolved.

Jun 23, 10:32 CEST
Update - Dear customer, we are investigating the cause of intermittent outages. We have a few actions in parallell. We are working on this with the highest possible priority.

Next update can be expected at 10.00 CEST unless resolved.

Jun 23, 09:17 CEST
Investigating - Dear customer, we've just had another dip in the performance causing partial outage. We are continuing to investigeta with the highest priority.

Next update can be expected at 9.00 CEST unless resolved.

Jun 23, 08:12 CEST
Update - We are continuing to monitor for any further issues.

Unless resolved, next update can be expected tomorrow morning at 8:00 CEST.

Jun 22, 23:16 CEST
Update - We are continuing to monitor for any further issues.
Jun 22, 22:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 21:33 CEST
Identified - We're experiencing temporary performance degradation with intermittent timeouts in StoreAPI.
Jun 22, 21:18 CEST
Jun 22, 2022